Troubleshooting

The video and step‑by‑step guides below will walk you through troubleshooting fixes for your radar gun and display

Still experiencing issues? Contact us and we'll be happy to help.

Common Issues & Quick Fixes

  • Radar gun won’t power on? Check the battery, cables, and fuse notes
  • Display not lighting up? Check the power supply, wiring, and connector seating
  • Inaccurate readings? Do some calibration steps, and check for environmental factors
  • Intermittent signal?  Check for loose connectors and damaged cables
  • Gun detects no speed?  Check the sensor alignment and for any distance issues

Radar Guns

Guide for your Alzatex JUGS radar guns

Displays

Guide for your Alzatex, Inc. display

Accessories

Guide for your Alzatex, Inc. accessories for the R2035/KP219-JS models

Preventative Maintenance Tips

Clean the sensors regularly

It can be important to make sure the sensor is clear of any dirt or debris so it can get a clear reading, and so there is not sustained damage it the sensor.

  • Avoid extreme temperatures
  • Perform annual calibration

Store equipment properly

Making sure your device and any equipment used with it is stored properly in a dry, safe place is vital for long-term use and preserving a longer lifespan for your device.

Inspect cables frequently

If you inspect your cables frequently, once a month regularly, to make sure they haven't been damaged or